Home > Personal Issues > Dealing with Conflict in the Office

Dealing with Conflict in the Office

By: Emma Jones - Updated: 7 Nov 2012 | comments*Discuss
Career Career Development Managing

It would be nice if you always got on brilliantly with all your work colleagues but throughout your career you will encounter conflict in the office. The way that you handle this conflict could affect your career development as you want to prove that you can act professionally. To do this you need to deal with any disagreements directly and make sure you do not get involved in Office Gossip or talk behind people’s backs. Managing conflict is a skill but one that can be learnt and improved upon.

Don’t Gossip

When you have problems with people during your career it is easy to get involved in office gossip. This can make you feel better and help you bond with other colleagues but ultimately won’t solve the problem. During your Career Development you need to show that you can deal with conflict in a mature and professional way and talking behind other people’s backs will only make you look bad.

Talk About it

Although it is bad to gossip, you must also not bottle your feelings up. The best plan for managing conflict is to talk openly to the people involved. Try to explain what the issue is and offer practical ways in which it could be solved. Involve all parties in the discussion and allow them to their views. Ignoring problems will only lead to resentment and have a negative effect on your career.

Stay Calm

When you have a conflict during your career it can be easy to get upset and angry about it, but these emotions will not fix the problem. You need to think realistically and practically about how you are going to solve the conflict. Write down all your thoughts so that you can process them and come up with a way of expressing how you are feeling calmly and clearly. When you are addressing the person that you have an issue with, take deep breaths, never use bad language, and try to keep your emotions under control.

Involve A Manager

If you are unable to resolve the conflict directly with the people involved, you may have to speak to a manager about the problem. You do not want to adversely affect your career by letting a conflict get out of control. Calmly tell your manager what the problem is and how you think it could be resolved. Don’t be afraid of involving managers – that is what they are there for.

During your career you will find there are many times when you will yourself managing conflict. In any office, people will have differing opinions, personality clashes and will not always get on. The best way to deal with conflict is to stay calm, talk directly to the people involved and think about it in advance. Don’t use bad language, raise your voice or become too confrontational. If you find that you can’t resolve it alone, don’t let the situation get out of control but talk to a manager who can help.

Managing Stress at Work

If conflict is causing you stress in the workplace, you need to know how to deal with it before it starts to impact on your life. Read our article How To Handle Stress At Work for advice and guidance.

You might also like...
Share Your Story, Join the Discussion or Seek Advice..
Why not be the first to leave a comment for discussion, ask for advice or share your story...

If you'd like to ask a question one of our experts (workload permitting) or a helpful reader hopefully can help you... We also love comments and interesting stories

(never shown)
(never shown)
(never shown)
(never shown)
Enter word:
Latest Comments
  • Pogelswood
    Re: Becoming a Teacher or Teaching Assistant
    I have a degree, BAhons in early years teaching and am looking at becoming a TA. Do I need to undergo any further…
    14 January 2020
  • alihon
    Re: Becoming a Mechanic
    I work in an FE college and I would like to highlight the fact that the advice given here is not correct. There are very few colleges which…
    7 January 2020
  • ferrari
    Re: Becoming a Mechanic
    im 13 and thinking that mechanics is where i want to go, but im not sure what gcse`s to take could anyone help please
    4 December 2019
  • Catalina
    Re: Changing Career to Become a Social Worker
    Hi I'm a RGN,I'm working for four years in a nursing home and I'm looking for a change in Social Worker. What do…
    7 November 2019
  • Anu
    Re: Becoming a Mechanic
    Hi, I am a graduate of physic with electronics and am 22 and i want to be a mechanic. I interned as a mechanic in a car company but now i want…
    5 November 2019
  • Sunnygill19
    Re: Becoming a Social Worker
    Hi Thinking about totally changing career path and becoming a social worker. I currently have an hnc in business administration with…
    21 September 2019
  • Lou
    Re: Becoming a Painter and Decorator
    Hi, I am a 31 years old Chef who is looking for a career change into the painting decorator industry. I always been painting…
    10 September 2019
  • Woody
    Re: Becoming a Mechanic
    Hi I'm 28 and work full time nights in a job I want to get out of and would like to study/train to become a motor mechanic. How would I go…
    2 September 2019
  • Abbyf38
    Re: Becoming a Social Worker
    Hi! I’ve been a primary school teacher for 21 years (BEd Primary Studies 2:1) and have always had a burning desire to train/work as a…
    9 August 2019
  • Chantelle
    Re: Training to Become a Midwife
    Hi, I’m 29 years old. I’m currently a bar maid and part time nail technician and a mother of 3. My highest qualifications are 2…
    8 August 2019